"Deanna Mulligan, chief executive officer of Guardian Life, discusses her 25-year career in the financial services and insurance sectors, who inspires her, and finding a way to fit personal interests in to a senior executive's schedule."
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Jason Yuan, President of XXXX Ltd.
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Clare, CEO of xxxx Company
"NYLITC's service center generated numerous customer complaints, as it was staffed by customer service representatives (CSRs) who were categorized by function and were trained only to address questions related to their functional areas. In addition, the organizational culture was not a service culture."



"Competing globally isn't really a strategy anymore. It's a requirement. One key challenge in the connected, expanded playing field is to deliver consistent practices and performance across very different cultures"